Let’s Get Started

Registration Form

“Please complete the Registration Form below to refer yourself or your child to a therapist. Once completed and sent, you will receive an email confirmation that your Form was received by our firm. A therapist will be in touch with you shortly to review your request.”

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Payment Policy

As we are a fee for service provider, it is important that clients understand their responsibility for payment of services.

Fees are applied on an hourly fee for service basis. Reports, letters, consultations as well as attendance at meetings are also charged this fee.
We do not accept cheques or credit card payment

Payment is required at the time of the appointment unless otherwise arranged with your therapist.

Missed or Cancelled Sessions

Sessions not attended or cancelled without 24 hours’ notice will be charged the full session fee. If a session is cancelled and we can place another client in that booked time slot, there will be no charge.

Third party payment

If you have coverage through your place of employment, we encourage you to check into the details of your coverage. We are covered as Psychotherapists and / or Registered Social Workers.

If you are with a company that we invoice directly, there is no obligation for the client to pay for services (i.e. Non-Insured Health Benefits for First Nations and Inuit Persons). This service will be confirmed prior to therapy beginning.

If you have coverage and have missed or cancelled without 24 hours notice, the payment for the session is your responsibility as this is not covered by the Third Party.

Other companies pay for services after submission of a receipt. In this case you will need to pay for the session and then submit to your company for reimbursement.

If you have any questions, please call the office at 705-495-2662 or speak directly to your therapist.

Registration Form

Confidentiality Policy

Services

The Vossos Luoma team delivers a wide range of services including:

Psychosocial Assessment
consultation
brief and long-term therapy
psychotherapy
advocacy
education and community partnership.

Our services are based on respect and delivered in a safe and supportive environment. We aim to empower our clients while promoting self-fulfillment and personal growth in all areas of their lives.

Our clients include young children, adolescents, and adults. We service individuals, couples, families, employees, and corporations.

Third Party Coverage

(Set up with no financial responsibility for qualified clients)

Victim’s Quick Response Program – VQRP
First Nations and Inuit – Health Canada (Non-Insured Health Benefits/IRSS) – Medical Services Branch
Insurance Company coverage for R.S.W. certification and or Psychotherapist.
BOOST – The Internet Child Exploitation Program

Confidentiality

As we are certified under the College of Social Work and Social Service Workers as our governing body, we adhere to strict guidelines pertaining to confidentiality.

College members respect the privacy of clients by holding in strict confidence all information about clients and by complying with any applicable privacy and other legislation. College members disclose such information only when required or allowed by law to do so or when clients have consented to disclosure.

Confidentiality does not apply when a person is at risk of injury or if that person is going to be a risk to someone else for example:
Violence
Child abuse
Suicide
Under the influence and intending to drive.

Confidentiality is the cornerstone of our therapeutic relationship with your son/daughter, however we are aware that being a parent without information is concerning and sometimes frustrating.

It is important for parents to know that when we work with any child over the age of 12, we try to encourage communication from them to you at some level with reference to:

How the relationship is going therapeutically
That the sessions are working/not working
Sometimes what is being worked on and how you as a parent can help
Establishment of boundaries: for example if your son or daughter is upset and communicates a need for time to calm down, that time is supported by you along with an understanding that after calming your son or daughter will come out to talk with you. (Please see communication tip #5 located in the Resources Tab as children need boundaries as well.)
Expression of needs from you
Their responsibility in addressing their concerns in life
Their safety if in question

As much as we attempt to do this, some children choose not to share anything with their parents. That is very difficult for any parent concerned about their child.

Some suggestions:

You can try to engage your child in discussion of how you can help them in the course of their therapy, anything you can do on your end to assist in their work.

Use such statements as: “Help me understand how you feel or your point of view”

“We may not agree but I really want to understand.”

Sometimes their issues are so powerful that they simply cannot tell you as their parent due to a perception of what you will think or what you will do.

When your child will not share anything we often ask them to allow a family session to address the communication issues they may have. However it is up to them to agree.

For your understanding:

We will not maintain any confidentiality if your child is at risk of self harm or if they are in danger of harming someone else.
We have to report to the Children’s Aid Society any child abuse concerns if your child is under the age of 16.

We hope this information will help in understanding you child’s right to confidentiality as well as our efforts to facilitate communication with you about issues important to them.

Registration Form

Payment Policy